Privacy Policy of Melody Marketing AU
Melody Marketing AU is committed to protecting the privacy of our clients, artists, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including artist brand development, music release campaigns, social media management, publicity outreach, concert promotion advertising, digital streaming platform promotion, and fan engagement strategies.
Information We Collect
We collect various types of information to provide and improve our services to you.
Information You Provide Directly to Us
- Contact Information: This may include your name, email address, postal address, and telephone number when you inquire about our services, engage us for a project, or subscribe to our newsletters.
- Artist and Project Specifics: Information relevant to your musical career, releases, branding, target audience, and performance details necessary for us to deliver our marketing and PR services.
- Communication Data: Records of your communications with us, including emails, phone calls, and other correspondence.
Information We Collect Automatically
When you visit our website, we may automatically collect certain information through cookies and similar tracking technologies.
- Usage Data: Information about how you interact with our online platform, such as pages visited, time spent on pages, and referring URLs.
- Device Information: Such as your IP address, browser type, operating system, and unique device identifiers.
How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide and manage the marketing and PR services you engage us for, including artist brand development, music release campaigns, social media management, publicity outreach, concert promotion, and digital streaming platform promotion.
- Communication: To communicate with you about your projects, our services, updates, and promotional offers, where permitted.
- Improvement of Services: To understand how our services are used and to improve our website, offerings, and client experience.
- Marketing and Promotion: To send you marketing communications about our services, news, and events that may be of interest to you, in accordance with your preferences and applicable laws.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Your Information
We may disclose your personal information to third parties in the following circumstances:
- Service Providers: To third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, analytics, and marketing assistance. These parties are bound by confidentiality agreements and are prohibited from using your personal information for any purpose other than providing services to us.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Melody Marketing AU, prevent or investigate possible wrongdoing in connection with the services, or protect the personal safety of users of the services or the public.
- With Your Consent: We may share your information with your explicit consent or at your direction.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: The right to request the deletion of your personal information under certain circumstances.
- Objection or Restriction: The right to object to or request the restriction of processing your personal information in certain situations.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the contact details provided below.
International Data Transfers
Melody Marketing AU is based in Australia. Your information may be stored and processed in Australia or any other country where our service providers maintain facilities. By using our services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection laws than those in your country.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Melody Marketing AU
148 Wyatt Street
Melbourne VIC 3000
Australia